Privacy Policy

1. Overview

This Privacy Policy describes how BDG PLAY (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) handles the personal data of players and visitors who use our website and applications. By using BDG PLAY, you agree to the practices described here. We only collect what we genuinely need to run a secure, fair and enjoyable service.

2. Data We Collect

We collect information in a few ways to operate your account and comply with our legal obligations:

• Account details \u2014 name, date of birth, mobile number, email address and password (stored in encrypted form).
• Verification data \u2014 identity documents and proof of address collected during KYC to confirm you are 18 or over and to protect your account.
• Financial data \u2014 deposit and withdrawal records and payment identifiers such as UPI references. We do not store full card numbers.
• Usage data \u2014 games played, session times, device type, IP address and app interactions, used to improve the service and detect fraud.
• Communications \u2014 messages you send our support team and your contact preferences.

3. How We Use Your Data

We use your information to create and secure your account, process deposits and withdrawals, verify your identity, deliver the games and features you request, provide customer support, prevent fraud and money laundering, personalise offers where you have opted in, and meet legal and regulatory requirements. We never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data where it is necessary to perform our contract with you (running your account), to comply with legal obligations (such as anti-money-laundering and age verification), to pursue legitimate interests (like securing the platform and preventing fraud), and on the basis of your consent (for optional marketing). You may withdraw consent for marketing at any time.

5. Sharing & Third Parties

We share data only where necessary: with trusted payment providers to process transactions, with identity-verification partners for KYC, with game providers to deliver their titles, with regulators and law enforcement where legally required, and with service providers who help us operate under strict confidentiality agreements. Every partner is bound to protect your data and use it only for the agreed purpose.

6. Data Security

We protect your information with end-to-end encryption, secure data storage, access controls, continuous monitoring and regular security reviews. We offer two-factor authentication and device management so you can help keep your own account safe. While no system can be guaranteed perfectly secure, we work continuously to protect your data against unauthorised access, loss or misuse.

7. Data Retention

We keep your personal data only for as long as your account is active and for any additional period required by law \u2014 for example, financial and verification records must be retained to meet regulatory obligations. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your location, you have the right to access the data we hold about you, to request correction of inaccurate data, to request deletion where there is no overriding legal reason to keep it, to object to or restrict certain processing, to withdraw marketing consent, and to request a copy of your data in a portable format. To exercise any right, contact us using the details below and we will respond within the timeframe the law requires.

9. Contact Us

If you have questions about this policy or how we handle your data, contact our privacy team at support@bdgplayz.club. We may update this policy from time to time; the \u201clast updated\u201d date at the top reflects the most recent revision, and material changes will be communicated to you.